Effective Date: March 1, 2025

G&G Brands ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access our customer portal and services. By using our portal, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect personal information and other data to provide, improve, and protect our services:

• Personal Identification Information: When you sign up for our portal, we may collect personal details such as your name, email address, phone number, and billing address.

• Account Information: This may include usernames, passwords, and any other data necessary for account management.

• Transaction Information: If you purchase products or services, we collect transaction data, including purchase history, payment details, and delivery information.

• Device Information: We automatically collect information about your device, such as your IP address, browser type, and operating system, to analyze trends and ensure proper functioning of our services.

• Cookies and Tracking Technologies: We use cookies to enhance your experience by remembering preferences and settings, as well as for analytics purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services

• To process transactions and manage customer accounts

• To communicate with you, including sending account-related notifications and marketing messages (if you consent)

• To personalize your experience and recommend relevant products or services

• To improve our services and troubleshoot technical issues

• To comply with legal obligations

3. Sharing of Information

We may share your personal data with third-party service providers to help us operate our business and provide our services, including payment processors, email providers, and hosting services. These third parties are obligated to keep your information confidential and use it only for the purpose of performing services for us.

We do not sell or rent your personal data to third parties. However, we may disclose your information if required by law or in response to legal requests (e.g., court orders, subpoenas).

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or destruction. These include encryption, access control protocols, and regular audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request to view the personal data we hold about you.

• Correction: You can update or correct any inaccurate or incomplete data.

• Deletion: You may request the deletion of your personal data, subject to legal obligations.

• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us using the contact information provided below.

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our portal may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website, along with the updated effective date. Please review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

G&G Brands
150 – 27230 60th Ave. Langley, BC V4W 1V9
sales@gandg.ca
604-857-4969